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James L. Austin
President and Chief Executive Officer

Mr. Austin brings over 25 years of experience in claim management to his position as President of Hinz Claim Management, Inc. Mr. Austin is a proven leader whose vast knowledge runs full spectrum, encompassing all areas of claim management.

Mr. Austin began his insurance career as an independent adjuster. He then joined St. Paul Fire & Marine as a claim adjuster. While at St. Paul Fire & Marine, Mr. Austin quickly rose through the ranks – from Claims Manager on to Corporate Claims Manager, and most recently, Regional Claim Manager. As Regional Claim Manager, Mr. Austin was responsible for the handling of large accounts across the Midwest. He has overseen many types of claims including, but not limited to; general liability, automobile, products liability, medical malpractice, and workers’ compensation.

Throughout his career, Mr. Austin has maintained a commitment to ethics, dedication, and quality. He brings a wealth of experience to HCM, with proven leadership to guide all parties down the right path. In his position as President of HCM, Mr. Austin seeks to combine his knowledge, experience, and initiative to best serve every client. He holds the CPCU designation.

Mr. Austin earned a Bachelor of Science degree from Southern Illinois University.


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